Shipping & Delivery

Iridis Cosmetics ships via Australia Post, and has a flat rate for postage, anywhere in Australia. Our parcels are sent via Australia Post’s tracked postage, or by express post only. Orders can then be tracked via the Australia Post website.

Postage costs are as follows (these rates may change without notice):

• All orders under $120: Flat rate of $10.00 tracked postage (requires a signature for collection – to protect us and you)
• All orders over $120: free tracked postage
• Express Postage* Small Satchel $15.00
• Express Postage* Medium, Large, and Extra Large- $20.00

Please allow up to 7 days for receipt of your order. Subject to stock availability, your order will be processed and shipped within 2-3 days of the date we send your confirmation of order email. Iridis Cosmetics will not be held responsible for incorrect addresses which result in lost mail.

Upon posting of your order, it is at your own risk, and Iridis Cosmetics does not take responsibility for lost or incorrect deliveries, unless we are at fault. Iridis cannot be held responsible for delays outside our control relating to shipping and delivery, for example, weather delays, holiday/seasonal delays, customs issues, industrial action, acts of God etc. Iridis will make all best efforts to ensure your products arrive to you within a reasonable time.

Clients can select ‘local pickup’ for online orders to collect at the Iridis Studio in at Shop 6, 167-173 Hyde St, Yarraville. If you select this option, we will contact you to arrange a suitable time for you to collect your order via text or email. If you have a specific time that you would like to attend to collect your order, or you need it for a specific date or time, please advise. We will do our best to assist you with your requested time.